Awful customer service

Contacted LINE 4 times for one problem and each time they would reply with a solution that had nothing to do with my question. Its like they dont even bother reading support inquiries and just copy paste responses from a pre-made document. The last time they didnt even respond.

Basically my problem involved the deletion of all my contacts and purchased stickers without any in-app notification informing me that if I performed a certain action that would happen. Obviously a bug in the app and a huge oversight in the programming because this would NEVER happen in any other online service. LINE assured me that if I had an email registered with the account all my items would be restored but of course that didnt happen. No friends, no purchased stickers, no warning.

The Hero King about LINE